AVATrade Användaromdömen 2018

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  • 2.0
    INACTIVITY FEE
    This broker charged me INACTIVITY FEE $25, three times in last year. Beaware of this new reduction which I haven't found with any other brokers
    KAVI
  • 1.0
    WORST BROKER AND CUSTOMER CARE OF ALL TIME
    by far the worst customer service of all time , i suggest not to ever do buisness with these people, i just wired 20000 dollar to these guys and explained its coming from a joint account with my mother, rep in chat told me its ok and acc manager will call immediately and as soon as i show proof of funds, money will be in my account, not only week passed and no money in the account, i can not even get a phone call to talk with acc manager, week passed now, 4 times i requested a call back and no one called yet, this is for deposit , i cant imagine what happens for cash out! probably they take the money bye bye, i suggest not to ever do any buisness with these guys since they just take your money and never answer anything
    seyed
  • 1.0
    Useless customer support
    Account couldn't be verified so contacted customer support, and they told me just to reverse my deposit. No interest in helping.
    Tomas
  • 1.0
    THIS IS A SCAM
    THIS IS A SCAM DO NOT FALL FOR IT. Tried to withdraw my money and they did not transfer any money to my account. AVOID ! I joined beginning of January when they had an offer if you deposit 200, you get 25 on top. I opened an account, few days later I deposited 200 to an account. It took them around 3 weeks to check the uploaded documents and i checked the trustpilot reviews which are abysmal as well as I noticed multiple suspicious five star reviews that seem fake . That got me worried. I am new to the whole trade thing and I have noticed that there are a lot of scams out there so I was concerned. Fortunately few days later they verified the account and deposited the money but guess what? No bonus. Here starts the hunt for their support. At that time for some reason they didnt even have a person on the phone, they would just hang up on you. Web page support chat would also never work as its always offline. I left a review on trustpilot because they would sometimes respond on there. Got contacted by some "manager" who set up my account and even gave me the promissed bonus. So 3 months go by and I have been using other accounts to trade so I made only 1 trade on this account because I forgot about it. They hit me with a 50£ "inactivity fee". I leave a review on Trustpilot and try calling support - they only have one guy on the phone and any issues have to be emailed in anyways. The reply on trustpilot states that their T&C's say that the fine for inactivity is 25£ for every 3 months. They charged me 50 so I enquired as to why it is double. They send me a reply quoting their "NEW" T&C's saying that now it's 50. I suspect this is not a serious business. They have lousy support and i find this whole nonsense about inactivity fees to be hard to believe. Their email support statements conflict with their replies on Trustpilot which also makes me suspicious that these guys just can not be trusted for long term investment. As I withdrew the money they also took back the bonus which is just a bit of a nasty thing to do proving the point that you should avoid these guys for the security of your funds as they use their T&C's as a tool to just empty your account. There's a 50£ fee every 3 months to just hold your money as well as "handling fee" every year or something stupid like that also the bonuses they offer will be taken back when you withdraw all the money from your account. A bit of a dissapointment really.
    Janis
  • 1.0
    Down almost a day
    Unfortunately the broker isn't operating in the last day almost 24 hours now probably all my opening positions has been closed with massive losses
    Gabor
  • 3.0
    Customer Service is Rude
    The customer service is not good. It is very rude especially the name Ken. N. first time i'm very disappointed in the way he react to customer
    Ni Nyoman Ratna
  • 1.0
    Worst Broker I have dealt with
    Very bad broker to deal with. Very poor customer services, changes are not properly communicated to customers. Stay away from AvaTrade
    Tarek
  • 1.0
    Avatrade Scam
    Since March 2017, Because of their Android Application crashed while market is volatile, Im not able to gain control over my trades/ open positions. It crashed the times when your account balance could be possibly wiped out. I sent the application error report the apllication crash automatically generated but still they made my claims invalid. I even asked the Ombudsman about it, I sent all documents and prooofs to Avatrade but they rejected it. To where I live, it will cost more than what was lost to me to sue them. I dont have the resource for it anymore so Im just gonna broadcast to all review sites to warn others to not trade on this SCAM BROKER. Ask yourself, why are they constantly saying they contacted you when its really not? They always use the same reasonings on review sites. Thats a clear common sense. After they wiped out my account, I am able to login back successfully. CERTIFIED SCAM BROKER: AVATRADE AVAFRAUD My account: 2161929
    Jay
  • 1.0
    non-existant support
    The worst support I have ever encountered. The phone number doesn't connect and the live chat is a fiction of their imagination. I have tried queueing on 5 seperate occasions and it never gets past position 1. I have been on position 1 for three hours today after starting at position 32. They also don't reply to emails. I can't get over how bad and non-existant the support is.
    Andrew
  • 1.0
    Transparency
    I opened an account with Avatrade. Unlike other brokers, Avatrade did not mention anything on how they are not taking in new customers. They only tell you after you have deposited your account. It's been 3 weeks now. I have an account that states that there is $0.00 in it. I sent them an email to ask when my account might be open. But no reply. So I have money that I can't withdraw. I have no one to communicate with. I've rung their office and the phone rings till it hangs up. This information is handy before depositing money.
    Kim
  • 5.0
    Great Customer Support
    Had an issue with my withdraw, reached out to customer service and they responded in a timely manner. Fixed my problem and I was able to withdraw
    Joel
  • 3.0
    Great Experience So Far
    I'm a beginner at trading, AvaTrade has been very helpful and responsive so far.
    Heather
  • 5.0
    Easy To Use Trading Platform
    Started using AvaTrade 6 months ago. Easy to use, quick respond, and fast withdraws. Super happy and satisfied with AvaTrade
    Jona
  • 3.0
    Ava Trade is a scam
    AVA TRADE - They are scam i have lost 250 euros which i deposited in their account and i cannot see them now. Please advise how to file against such fraud.
    Faisal
  • 1.0
    Avatrade is Fraud - Withdrawal Impossible
    I have been trading on avatrade paltform since August 08 2017. I have made profit and current balance is 362625.07.I have been in constant touch with account manager and never heard about any issue with my trades. Profit is also lower then market condition where Crypto currency went up so much. My profit could have been more. My balance reached to 130 to 150k two times and went back to 20k to 30k. In last three months,All crypto currency price went down and then up and my balance went up 362625.07. eg. Bitcoin cash Went from 700 to 300 and 300 to 2400. I traded up when it was going up and traded down when it was going down.If It it is up too much in a day then i play down.Overall,Crypto is going to go up for sometime. Avatrade also made lots of money by collecting spread and swap charges. Still,someone is not happy.Business should be such a ways that we both make money. Here,Avatrade made money and still keeping eye on my money. On November 08,I requested withdrawal and this situation started. I put that request while my account manager was on the phone. Avatrade put the withdrawal on hold. They are doing some kind of investigation and blocked trades.I should not be responsible for any of these as i am using your system to open and close position. We are having bad days everyday since then. account manager is waiting and not getting any reply from other teams at Avatrade.I don't have any visibility as avatrade has not provided any information. It has been more then 15 days now where Investigation is not needed.It is no brainer that it is time to invest in crypto. I contacted CEO, CFO,Compliance Head, Risk Head all from top management. One reply with compliance head to wait . I guess foreever. I sent private message on facebook with no reply.
    Dharmesh
  • 1.0
    Terrible company - a scammer
    As you can see on their website frontpage you are supposed to receive a bonus when you deposit x amount of money, however, I deposited 2500USD in order to get the bonus and start trading safer, however, they never gave me the bonus, when I asked for it I never received an answer. Then, after I got fed up waiting for an answer I decided to take my money out and it took me a long time to be able to do it and by then I had lost 500USD. To deposit money it´s very easy, to withdraw it´s terribly difficult and they don´t do what they promise. They are scammers, don´t waist your money look for another site...
    Alexander
  • 1.0
    Scammers, be careful they will steal your money
    Save your money. Professional scamers. Dishonest broker pretending to be fair players. I opened a long trade on a USDCAD pair. To start with, I was hit with an unfair and uncalled for 'slipage' as I placed the position, there was no news or anything to justify 'slipage' when entering the trade. This has become quite common with AvaTrade as they are scammers but this is not the reason that I am writing this review. I am writing this very negative review because after several hours of being in the long USDCAD trade, as it went a bit in my favor and prior to news concerning the CAD (in order to be on the safe side), I moved the my s/l to break even. I entered at 1.23764 and my s/l was placed at 1.23770 (a long trade). They closed my trade as it reached my s/l but they placed a huge loss 3 times bigger than the entire intended 50 pips t/p!!! I couldn't believe my eyes. I thought that it is a mistake on their part and needless to say that that had annoyed me quite a bit, so I contacted their customer support and one of their representa-thieve got back to me with the following: "Michael Harper: okay , you were hit by the gap. there was slippage on the trade. the Stop loss locked in at the next best price which was : 1.22617" Save your money! A bunch of thieves pretending to be representa-thieves. You are at their mercy and they are dishonest crooks. Find a better broker, just about any broker will be. To the owner of this website: you write that they are regulated, etc. please reply to my comment and tell me by whom, I would like to make a formal complaint and try to recover my unjustly lost funds.
    Ruben
  • 1.0
    SLOW WITHDRAWS
    They wont let u withdraw money from your on account
    Allen
  • 5.0
    great broker
    I WITHDRAW MY PROFIT EIGHT TIMES DURING 3 MONTHS PERIOD. STRAIT FORWARD DEPOSITED IN MY CREDIT CARD . GIVE SIX STAR.
    viral
  • 5.0
    EASY WITHDRAW MONEY
    AVATRADE IS ONE OF THE BEST BROKER AMONG OTHER BROKERS. ITS SPREAD ARE VERY GOOD COMPARE TO OTHERS. LAST TWO MONTHS I WITHDRAW MY PROFIT 8 TIMES, WITHIN 4TH DAYS IT WAS DEPOSITED IN MY SAME CREDIT CARD REALLY APPRECIATED. I WILL GIVE SIX STAR.
    viral
  • 5.0
    Bardzo dobry broker
    Broker działa na rynku polskim od kilku lat, mają biuro w Warszawie, bardzo dobra obsługa. Co do bonusów dla nowych klientów - są bardzo atrakcyjne, ja na iPada się nie załapałem ale skorzystałem z innego. Bardzo dobre szkolenia, cierpliwi ludzie, którzy wszystko wytłumaczą i odpowiedzą na pytania. Dla mnie ważne jest to, ze nie jest to cypryjski ( czy jakiś inny) broker, mają siedzibę i konto w banku w Polsce. To na duży plus. Polecam współpracę z tym brokerem.
    Michał
  • 4.0
    Offer Attractive Bonuses And Promotions For Newcomers

    Their offer of a free iPad mini to open a new account is quite an attractive one.

    Mieczysław Piotrowski
  • 5.0
    Low Minimum Deposit Required

    You only need a minimum deposit of $250 to open a live trading account

    Zeb Olsson
  • 4.0
    Quality Market Insights Provided

    They also took the trouble to provide free valuable market insights for their clients 

    Isaac Desnoyer
  • 5.0
    Good Customer Support Staffs

    Their support staffs are not only multi-lingual but also knowledgeable

    Pavel Zelníček
  • 5.0
    Many Trading Platform To Choose From

    I like the fact there are so many good choices of trading platform to choose from

    Paulo Oliveira Pereira
  • 5.0
    Recommend

    Avatrade is one of the best brokers in terms of bonus for the new accounts!

    Johnny
  • 5.0
    Depósito Mínimo Requerido

    Você só precisa de um depósito mínimo de $250 para abrir uma conta de negociação ao vivo.

    Norman G. Garrido
  • 5.0
    Market Insights

    Eles fornecem valiosas informações de mercado grátis para todos os seus clientes.

    Robert M. Schaffer
  • 5.0
    Equipe de apoio ao cliente excelente

    Sua equipe de apoio é composta por varias pessoas de diferentes países com muita experiência de mercado.

    Joseph S. Iser
  • 5.0
    Muitas Opções de Plataformas de Negociações.

    Eu gosto do fato existirem muitas opções de qualidade de plataforma de negociação para se escolher.

    Lance S. Reyes
  • 5.0
    Amazing Broker

    Trading with Ava for past 3 years - mostly profitably. Good platform. Great customer service - my account management team always work hard to resolve my problems. Withdrawals and deposits are very fast. Executions are mostly good - though can be a bit slow in news time. I tried FXDD and FXCM as well but AvaTrade is by far my first choice!

    Tal Moreno
  • 4.0
    So far so good

    Love the bonus they give. Withdrawal is about 5 business days as promised. Have done several withdrawal with no problem (hope that stays the same in the future).

    Casey
  • 3.0
    Slow withdrawals

    For withdrawals you must print, sign and scan, it's very uncomfortable. Also it requires a lot of working days to receive the money and sometimes you need to resent the request more times.
    Italian customer support is very bad with slow and incomplete answers.

    Matteo
  • 2.0
    private trader

    they change their spreads in oil and gold for exaple in time where you can benfit from scalping or news

    luciana kawsalka
  • 5.0
    Many Trading Platform To Choose From
    1. I like the fact there are so many good choices of trading platform to choose from

     

    Oliver Hunter
  • 5.0
    Good Customer Support Staffs
    1. Their support staffs are not only multi-lingual but also knowledgeable
    Charles Fuller
  • 5.0
    Quality Market Insights Provided
    1. They also took the trouble to provide free valuable market insights for their clients

     

    Lukáš Havránek
  • 5.0
    Low Minimum Deposit Required
    1. You only need a minimum deposit of $100 to open a live trading account

     

    Jayden Lee
  • 5.0
    Offer Attractive Bonuses And Promotions For Newcomers
    1. Their offer of a free iPad mini to open a new account is quite an attractive one.

     

    Declan Watkins

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